Game
Gameplay bugs, crashes, matchmaking, progression, loadouts, or technical issues in the client.
Billing
Premium purchases, wallet problems, missing currency, refunds, or checkout issues.
Account
Login trouble, access problems, linked platform questions, or account recovery help.
Moderation
Reports, harassment, cheating concerns, appeals, or safety-related follow-up.
Other
Anything that does not fit cleanly into the other queues.
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